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SM Canada works exclusively in safety and first aid. This ensures the customer gets the best prices because of the buying power of our specialised company. The unique “added value of SM Canada” is found nowhere else in the first aid kit market: Three years guarantee on the products 1; Free virtual workshops on the use of SM Canada’s kits 2; A certificate of compliance 3; An expiration service for first aid kits 5; A total satisfaction or money back policy 6.
SM Canada has also a written commitment towards the CSST of Québec about the satisfaction or money back policy. A customer who isn’t satisfied with his purchase only has to send back the products to get a reimbursement. Fact to keep in mind, SM Canada provides a certificate of compliance with the kits, which should be displayed close by. This ensures SM Canada’s customers to have a quick follow up on the validity of the kits as well as a protection against representatives who could want to refill the kit too quickly, at a higher price.
1 Validity guarantee on the products as well as the container. 2 Exclusive at SM Canada, these workshops help you identify the products of the kits as well as how to use them properly. 3 This helps SM Canada’s customers to have a quick follow up in the validity of the kits and to protect them against other representatives who could want to refill too quickly the kits, at a higher price. We guarantee our kits comply with the government minimal standards. 4 If you find a comparable product at a lower price, we’ll offer you a 10% discount on our kits. In the situation you already bought the products, we’ll refund you the difference plus 10%. 5 No more worries! SM Canada ensures a follow up for you in order to keep your products valid permanently. 6 You’re not satisfied of your kits and you want us to reimburse you? No problem and no questions. You simply return your products and we’ll refund them to you. |